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Repair Service
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| Service Content | Standard | Advanced | Premium | All-inclusive |
|---|---|---|---|---|
| Service Upgrade Discount | × | 5% Off | 15% Off | – |
| Spare Parts Discount | × | 5% Off | 15% Off | Complimentary (No charge) |
| Service Labor Discount | × | 5% Off | 15% Off | 2 Free On-site Visits |
| Extended Warranty Discount | × | 5% Off | 15% Off | 20% Off |
| Remote Technical Support | ✔ | ✔ | ✔ | ✔ |
| On-site Installation & Training Service Pack | × | 1 Time | 1 Time | 1 Time |
| Preventive Maintenance Service Pack | × | × | 1 Time/Year | 1 Time/Year |
| Proactive Follow-up | Annual | Annual | Semi-annual | Quarterly |
| Active Software Update | × | ✔ | ✔ | ✔ |
| Online Response Time | 12H | 6H | 4H | 2H |
| On-site Response Time+ | Normal | Priority | 5 Days | 3 Days |